PERFORMANCE CHEVROLET CARES ABOUT YOUR HEALTH!
March 27, 2020
While the efforts of Performance Chevrolet are unwavering, slowing the progression of COVID-19 across the United States will take the efforts of our entire nation. Our nation's health professionals and leaders need the help of all us to protect our vulnerable citizens. I am proud to be part of an amazing organization that steps up and does our part. 
To assist in this national effort, we are asking all of our customers and staff to do their part and follow the local, state and federal restrictions and guidelines. We ask for your understanding, support and leadership. If your service appointment is impacted by COVID-19 please reach out to us and we will pick your vehicle up and deliver it back to you. We would like to extend the invitation to purchase in a safe environment either in the dealership or at home. Call or email and all of your sales needs can be met from the comfort of your home virtually risk free. We will bring your paperwork and vehicle directly to your home for your peace of mind.
In these uncertain times, it is imperative that all of our customers have reliable transportation. Please let Performance know how we can assist you with any sales or service needs you may have. We will continue to monitor the situation closely and follow up with further communications and/or updates as they become available. With the help of our most dedicated staff we will identify creative ways to continue to serve our customers in the community. Working together, we will weather this storm and ensure our Chevrolet family continues long into the future.

Thank you for your patience as we continue to navigate this rapidly developing situation.

Sincerely,

Christy Hines,
General Manager 

See how we can still provide assistance during this trying time below!

 
WE'RE HERE TO HELP
We understand that you may have concerns about the Coronavirus (COVID-19). Your health and safety are of the utmost importance to us. Our team is following and exceeding the protocols recommended by the WHO and CDC to keep you safe, including regularly cleaning and sanitizing the lobby and common areas with approved disinfectants, as well as ramping up the frequency of sanitizing common touchpoints such as doors and counters. As always, our vehicles are deep-cleaned and sanitized inside and out, so you have the peace of mind the moment you sit behind the wheel for a test drive. During this time, we are open and prepared to serve you. Review the resources below for more information about how our dealership is prepared to continue to provide the level of service you expect while mitigating additional risks associated with the Coronavirus.
 
AT YOUR SERVICE
Our service department is open and we have taken additional precautions to ensure your safety. If you have an appointment for service and would prefer to use the "after hours" key drop - this option is available to you anytime if you wish. Please be sure to include your contact information upon drop-off and a member of our staff will contact you regarding the service status of your vehicle. We also offer maintenance home pickup services, where we can pick your vehicle up and return it to you following the completion of service. We know that vehicle repairs or maintenance may not be at top of mind at this time, but if your vehicle is in need of service, you can conveniently schedule service below at a time that works for you from your phone, computer or tablet.
HAVE AN APPOINTMENT?
We've taken additional steps to ensure the health and safety of our valued staff and customers; including the sanitization of the showroom and other areas of the dealership. However, if you would prefer to complete your vehicle purchase experience without coming to the showroom, our staff is eager to offer different options to ensure your comfort, health and convenience, including:
VIRTUAL TEST DRIVE
An immersive, virtual test drive experience that allows consumers to experience the dealership or vehicle from the comfort of their own home.

HOME DELIVERY/SERVICING OPTIONS
Let us come to you! We are proud to offer home delivery for vehicle purchases as well as valet style test drives. We also offer home pick up and drop off servicing options. Contact us to discuss virtual or home test drive or purchase arrangements that are convenient and simple.

ALL DIGITAL CHAT & ONLINE ENGAGEMENT
We offer a variety of ways to engage with our helpful and professional staff. If you have questions, would like to discuss the purchase of a vehicle virtually or have any other concern, we offer a variety of ways to engage with our staff either online, over the phone or through video. Reach out to us and we can determine which method of contact works best for you!
 
We are honored to serve you and your family. Please feel free to call or email us if you have any questions or concerns.
 
CDC Coronavirus Guidelines
The CDC has provided resources on what you need to know regarding COVID-19 at CDC Information on COVID-19.